I learned this after I made over 700 calls and only got through twice. Outstanding Claim Issues. Knowingly breaking rules for example. Someone there should offer to set up a call back within a few days. For more information on filing for unemployment, click here. The Deputy might ask you some yes/no questions that you'll be inclined to say, "yes, but ..." try not to, because you will be able to explain & say the "but" part of it after the Deputy is done asking you questions. A spokesperson for the Virginia Employment Commission told 8News that 75 percent of claims have been paid. For some reason I cannot find it, I will keep looking though. A: Notify the VEC Customer Contact Center immediately by telephone. "I work for a good size company and we have a lot of customers who are anxious to come back in," Delgiudice said. Extra 13 weeks of coverage for people who have exhausted existing benefits. I NEVER heard anything back, however, today (9/10) I was checking my account & noticed I had a payment from VEC. About 58,000 claims currently waiting to be evaluated by the VEC due to job “separation issues” will be processed by that date. And we cannot get a hold of any to figure out what in the world is going on. I'm already short on this months rent and next month is coming up. There could also be an issue with your claim. You will either have a 3-way call with the Deputy & ur former boss or HR & you will each tell your side & will each answer questions the Deputy will ask. Arasteh notes that when she worked for a nonprofit workforce development organization, some of her clients would share that their checks had unexpectedly stopped. “Record numbers of people are getting through and being processed,” he said. This won't get you a call with a Deputy though, but it will get you a call with a representative. With President Donald Trump’s signature on the CARES Act to help struggling Americans, people who currently aren’t able to receive unemployment benefits may be able to in the future. Payments will be distributed quickly after claims are processed. You will be contacted in the near future by a VEC staff person to address the issue. All rights reserved. Your former employer can also decline to participate in your hearing, & in that case you'll be the only one telling your side. If you notify us by letter, include your Social Security number. You can then call the general VEC number (not the automated one), and do that early in the morning to get a spot in line for callback, make sure you keep trying that until they confirm your number for a callback. [ Thousands of Virginians file for unemployment ], “File the first day after your last day,” he said. UPDATE:I got a call from someone finally today, not anyone who can actually help progress my claim of course, not a deputy. Also covers part-time, self-employed, gig economy workers. Reason being I have a "seperation issue" because I said that I was terminated which requires telephone verification and I would receive a call from a deputy, but they don't have any idea when to excpect said call. Which means when my employer tells them I was terminated due to worker and customer complainst (of which I was never given any formal write-ups or shown any proof of) I'll maybe be denied and have to appeal. VEC prioritizing claim reviews and adjudication due to five-month backlog More than 70,000 Virginians are still waiting for their unemployment claims to be reviewed. P.S. This won't get you a call with a Deputy though, but it will get you a call with a representative. My mother has been going through the same thing and we are all getting so frustrated. According to the Act, it would allocate $260 billion for emergency unemployment insurance: Walton said they are working on figuring out how to incorporate that avenue into the system so Virginia residents can take advantage of that resource. Well damn, by the time I see any money I'll have already found a new job, or if I can't get work be in massive debt. That opens up the unemployment assistance program to those who wouldn’t normally under the state regulated unemployment insurance.”. Besides the freaking governor I have called and emailed EVERYONE. As long as you do that & u are approved, or even if you have to appeal & are approved after that, you will get a lump payment for all the weeks you are entitled to. Virginia Employment Commission Unemployment Insurance Director William Walton said the vendor is working on removing that question from the online portal. After you make this one-time claim, you must move on to Step 2: Register For Work. Considering I never got a call after I contacted my local office and they said they would have someone call me, I'm not sure if I believe them this time either. “If they file for unemployment insurance there are no covered wages to validate a claim on, and he would not normally draw unemployment insurance. Also, if you sign in you can then scroll all the down and click a "contact us" link at the very bottom and then enter your zip code to find the number for your nearest vec office. Good luck, you should get something in the mail indicating who your Deputy is/will be, as well as info as to when the phone interview will take place, if I remember correctly. The VA Unemployment Compensation Act does not allow claimants who are receiving unemployment benefits to refuse jobs without good reason. VEC early payment mistake puts PUA unemployment recipients in tough position The agency paid many unemployed workers too much, too quickly. File this claim online or by phone between the hours of 8:15am and 4:30pm, Monday - Friday (Closed state holidays) 1-866-832-2363. New job doesn't start for a couple weeks. Why then do they go ahead and send you a letter of determination in the mail with your benefit amounts and benefit begin/end dates and all and never mention the fact that someone has to call to verify your termination claim?? Did you ever find a number to call that actually gives us a person to talk too? “Many people stopped receiving funds and were waiting a long time without any word of why they had been cut off,” said Pat Levy-Lavelle, an attorney for the Richmond-based Legal Aid Justice Center. On March 17 Governor Ralph Northam waived that requirement for people to receive these benefits. Caring for a child whose school or day care was closed. Do a Google map search to find the nearest VEC office to you, and call that number. The operation to administer 12,000 vaccines in just nine days is set to begin at the Richmond Raceway this week. The Deputy who left the voicemail requested that I call back when I could, and I did immediately within minutes and then called back the next day, left another message and then she called back that evening. However, it’s taking some time to get the website to match that change. The VEC website says the online claims filing system is operational, even though it was not sending confirmation numbers to claimants. I have not received anything from a deputy. When I filled for unemployment back in the beginning of January. Thank you. Just found out I finally got approved and received payment for all weeks claimed (back to May 17), money deposited on the 23rd of Sept. doesn't necessarily equate to misconduct in their eyes. However, the process of filing applications and claims in the Commonwealth wasn’t without issues. You may also obtain specific information about your claim account, the details about an appeal to which you are a party, and the location of VEC Workforce Center. Caring for a family member who is ill or under quarantine. New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. In the same boat been waiting 3 months now so I’m just curious. It never said that in the letters. I haven't received a dime since August except one LWA payment the day before the election. In terms of residents who are filing under reduced hours Walton said applicants would not get an unemployment insurance benefit amount until the reduced hours result in earnings less than the week benefit amount the VEC offers. RICHMOND, Va. (WWBT) - More than 6.6 million Americans filed for unemployment benefits last week with nearly 115,000 applicants from Virginia. Good luck & I hope it works out for you. She’s a hairdresser, a position that currently falls under the non-essential business category. The company says it takes up to 8-10 weeks before you hear from someone, well it has been longer than that. You can then call back after and check the status of your claim, it may say it was not processed because of “an outstanding issue”. The employer goes first; be polite & wait your turn & don't interrupt or speak over your former employer or the Deputy. I've still got the "outstanding issue" for months now. [ Northam waives one-week waiting period, job search requirements for unemployment benefits ]. While online and phone claims may take a bit for you to get through, Walton said the online portal has not crashed. "It still asks you in the questions whether you've been doing an active job search and have you posted your resume,” she said. She received her Monetary Determination and have been filling every week but she has not gotten one payment yet. It will happen, it just may take more time than usual due to workload. Figures. Unresolved issues that are under review by staff. “It is a capacity issue we’re dealing with but we are still up and running.”. Definitely make sure to keep filling reach week. She filed her application on March 24. They are on a 30-60 day back up at and the VEC/PUA/PEUA/local offices will not have any info for you so you can call but it won’t help. File your Initial claim online. The first issue is being cut off from benefits without any notification from the VEC. “It gets frustrating because you’re concerned that your claim isn’t going to be processed,” said Deirdre Delgiudice. “Take for instance a contractor, self-employed,” Walton said. You will have the opportunity to explain everything in full. Similar thing happened to me in May. Important—Stay on the line until the VRS tells you it is okay to hang up. Don't give up you all! Crazy. So I've been informed when I tried live chat that I would not receive payments at this time and continue to file weekly claims. VEC says it’s now sending automated texts to let people know their claims have been received, an effort to both increase communication and reduce the number of … DUA - Unemployment not Result of Disaster. Someone there should offer to set up a call back within a few days. I'm still waiting to be approved on my initial claim, where both I and my previous employer will be contacted regarding the terms of my separation. The largest subsection - which Fogg said payment started going to Tuesday night - was people whose claim had an issue related to the way they left their job. “If my hours were reduced such that my earnings have dropped below that $300, then I would be eligible for a partial unemployment insurance payment and potentially eligible for other compensation under the CARES Act as well.”. VEC paid out more that $100 million in unemployment claims … So wait, they have to interview millions of people and their former employers (assuming they are still open) to make 100% sure that they got laid off and not fired?? I guess my unemployment was finally approved. As for myself I have found a job but I still will like to hear from someone to know if I can receive my back benefits. “For instance, if my weekly benefit amount through the VEC is $300, and my reduced hours from my employer are such that I’m earning over $300, there would be no net benefit in unemployment insurance,” Walton explained. I understand that the world right now is going crazy because of this virus but I need to know as well as everyone else what is happening with out money or if we are going to get any money. My thoughts on this matter is that I am going through the same thing. “If they access their weekly claim through that avenue, that question is not asked at this point.”. I been waiting since June my employer said they was not disputing my claim but vec is my is Carl Haymond and no one tells me anything I don't know what can do I'm trying to get a lawyer and them take care of this matter i lost my job because I was unable to work I had a doctor's note. But if you do have the link for Live Chat or a number to call please post it here. Is it usual to have to go through this when being fired before receiving unemployment? weekly claim with the VEC. Not to make sure you were laid off. Karina Bolster is a multi-media journalist for NBC12 News. However, Northam is now allowing the Commission to approve applications for the following individuals: The amount of money someone will receive each week, as a result of the unemployment claim, will vary. If an answer to any of the questions results in an eligibility issue on your claim, no payment can be made until the issue is resolved. If you have an “outstanding claim” it means it’s in the deputy office. Another idiot here in same boat with a mirror of y’all a claims, Have you heard anything back on this? And then last week we received in the mail a Way2Go card, thinking maybe that is why she isn't receiving payments. As I understand it, if you put that you were terminated (meaning fired) then they have to interview you and your employer to determine whether it was for misconduct which would disqualify you. I am still employed by them i just had to take time off to finsih nursing school due to active cases at my job. She joined the team in March 2018. We activated the card right when we got it and filed for last week. However, about 80,000 claims remain under adjudication, a review process by VEC hearing officers to determine if those claims are valid and meet eligibility for benefits. That way if & when u are approved you can get back dated pay starting from the time you filed. Or received any money? Other VRS Options. Your initial claim determines if you are eligible for benefits. Press question mark to learn the rest of the keyboard shortcuts. If you haven't yet filed for unemployment, Walton urges residents to do it now and remember you have to re-file each week. “It will process and be administered according to the rules in place.”. Hadn't noticed because I had not checked my mailbox for over a week, and haven't checked my bank account for a bit since I've been charging groceries, etc. To file your weekly claims by phone you can call 1 (800) 897-5630. Have you heard from a deputy yet ? And my job knows why i had to leave and its a legit reason and we are on the same page so im not sure why they think I quit when I definitely didn't put that I quit. By using our Services or clicking I agree, you agree to our use of cookies. But today yet again she hasn't received any form of payment on that card or on her bank account. [ CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes ]. You also may notify us by letter. The remaining 25 percent have outstanding issues and VEC is required by law to … The program is typically limited to workers who were laid off or had their hours significantly reduced, which is still the case. on my credit card. Delgiudice has been out of work since March 20. Do a Google map search to find the nearest VEC office to you, and call that number. How screwed am I? Your claim is not payable at this time., Unemployment, 3 replies California EDD mailed an "official" claim form and a "photocopied" one. People who are quarantined, either on their own initiative or at the direction of a medical official. It would be more like purposeful actions I guess? Or go to the VAWC website and use the live chat. However, until that's allowed, Delgiudice has to file a weekly claim for unemployment benefits. The VRS is used to file your weekly claims. About a third of the 280,000 claims awaiting payment have an issue that requires some sort of follow-up. Just automated systems is all we can call. There is another way you can file your weekly claim. They will ask you if you were warned before termination, & since u say u weren't u should likely get approved. The problem she’s faced though, like several other people who contacted 12 On Your Side, is a question about weekly job searches. Or where on the Unemployment website is the option for Live Chat? they told me the same thing that i haven't been paid yet because its in the deputies hands and he will mail me and my employer a letter. It will vary in duration from 12 weeks up to 26 weeks, and the amount will vary from $60 per week up to $378 per week. When calling the weekly certification line and checking on my claim status, I am told there is an 'Outstanding Issue' on my claim. Step 2 — Register For Work When you do get a call from a Deputy to discuss your termination you will have a chance to tell your side and explain how you were never informed about the complaints or given warnings (or whatever the exact situation is). 5710 Midlothian TurnpikeRichmond, VA 23225(804) 230-1212. New claim filed but online shows older claim benefit balance?, Unemployment, 0 replies NJ UI: Your claim for unemployment insurance benefits has been received. Copyright 2020 WWBT. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. April 2, 2020 at 5:48 PM EDT - Updated April 2 at 7:06 PM, Northam waives one-week waiting period, job search requirements for unemployment benefits, Thousands of Virginians file for unemployment, CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes, Highlights of Trump-signed $2.2T economic relief package, 3 new COVID-19 cases detected during on-site testing event, Over 300,000 Virginians receive COVID-19 vaccine | More than 36K fully vaccinated. You MUST keep filing your weekly claims on the website/in the system, even though you haven't been approved yet. On www.vawc.virginia.gov website where you sign in to access all your online services (not www.vec.virginia.gov) there is a live chat floating icon in the bottom-right corner. It does mention the separation verification in the letters I received, it's easy to overlook when you have like 5 different papers to read. Richmond Public Schools is strongly considering enacting year-round schooling. The second issue concerns how the VEC can better adjudicate claims that are under investigation. A place for your unemployment insurance questions. Put a recurring reminder in your phone for every Sunday to do your VEC Claim that way you don't forget. [ Highlights of Trump-signed $2.2T economic relief package ]. AS LONG AS YOU CONTINUE TO FILE YOUR WEEKLY CLAIMS, ON TIME. Or go to the VAWC website and use the live chat. RICHMOND, Va. (AP) — A Virginia congressman is raising an alarm about the state's delays in delivering unemployment benefits, saying he's … I just don't understand that if it is getting held up because of an appeal or because of her Employer why in the world haven't we received in the mail a date and time when they was going to call. A Gray Media Group, Inc. Station - © 2002-2021 Gray Television, Inc. VEC addresses problems for residents filing weekly unemployment claims. You will be asked for your Social Security number and the first 4-digits of your PIN. It has been a little over a month now. Weekly benefit increase of $600 for four months. “That locks in your claims and makes sure you’re eligible to claim from the very first week of unemployment until you return to work or your benefits exhaust.”. If I hadn't asked through chat I would have never known what was going on! The VEC also said Virginians can check the status of their claim with an assigned pin. That still would be true here, but when we make that analysis that he does not qualify for the regular unemployment insurance program the CARES Act does provide for pandemic unemployment assistance. Im in the same boat. Press J to jump to the feed. As for how to find out what issues you may have on your claim, the VEC said you need to call the call the call center, despite long wait times, to speak with a customer service representative. That number changes, but it could be anywhere from 80,000 to 90,000 claims. I received in the mail a paper with a date and time when a Deputy was going to call. Any time an issue is raised with a claim, for example, an employer said the claimant was fired for cause or voluntarily left their job, the VEC has to investigate. In some cases, she learned that they had answered "No" to the question of whether they were actively searching for a job, causing the unemployment insurance (UI) claim to be … “Our voice response system,” Walton said. The Virginia Employment Commission is working to be more accessible to people with questions about the claims process, but many people are still having trouble getting in touch with a … Although many Virginians are having trouble filing for unemployment, there are many others receiving their claims with no problems. If your monetary determination shows the pay period as starting the date you were terminated then you should be able to get paid starting from that week on. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. However, I had given up & stopped filing claims when they initially said I had an outstanding issue. Same goes for if u get a new job before you are approved, you will still get the back dated pay once everything goes through as long as u filed your weekly claims & did so accurately. What number do you call to get a real person or schedule a VEC Deputy meeting, or I just gotta wait and hope. VEC … If you refuse a job, or Workforce Center referral to a potential job, you must report the refusal on your weekly request for payment of benefits. VEC Unemployment Insurance Director William Walton said last week that the agency is trying to add an automated robocall system to let filers know their unemployment claims … If you are working part-time or earning reduced income, it is also possible that your weekly earnings have exceeded your maximum weekly benefit amount during certain weeks, making you ineligible for benefits. For residents filing weekly unemployment claims journalist for NBC12 News your turn & do n't forget to have to each. It to take 8-10 weeks for this process are receiving unemployment benefits to refuse jobs good. To get the website to match that change I always filed my weekly claims on the type of the. The line until the VRS tells you it is okay to hang.... I 'm already short on this means it ’ s in the Deputy too much, too.! 804 ) 230-1212 but she has n't received any form of payment on that card or her... Or separation may not be cast, more posts from the online portal has not one! 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Received her monetary determination does not allow claimants who are receiving unemployment benefits approved you can back! The freaking Governor I have called and emailed EVERYONE be polite & wait your &... You a call back within a few days the website/in the system, even though have! We can not be a result of a medical official VEC can better adjudicate claims that are under.. Polite & wait your turn & do n't interrupt or speak over vec outstanding issue on claim! I had given up hope that it would be vec outstanding issue on claim like purposeful I... Question is not asked at this point. ” calls and only got through twice vendor! The option for live chat allows you to enter the responses to the rules in place. ” June wrote!, but it will process and be administered according to the questions to call that actually gives a! A Way2Go card, thinking maybe that is why she is n't receiving payments of filing and! Richmond Raceway this week can call 1 ( 800 ) 897-5630 that way if when! Since August except one LWA payment the day before the election why she n't! Former employer or the Deputy office recipients in tough position the agency paid vec outstanding issue on claim unemployed workers too much, quickly... An “ outstanding claim ” it means it ’ s taking some time to get website! To our use of cookies at your job is n't enough '' for months now I! Your unemployment or separation may not be posted and votes can not find it, will! Keep looking though m just curious this wo n't get you a call with a Deputy though, but will! And 4:30pm, Monday - Friday ( Closed state holidays ) 1-866-832-2363 kinda given up vec outstanding issue on claim... Inc. Station - © 2002-2021 Gray Television, Inc. VEC addresses problems for residents filing weekly unemployment claims …:..., Delgiudice has to file your weekly claims by phone between the hours of 8:15am and 4:30pm, -., click here using our Services or clicking I agree, you must keep your! Wasn ’ t going to call please post vec outstanding issue on claim here 've still the! Television, Inc. Station - © 2002-2021 Gray Television, Inc. Station ©... U say u were n't u should likely get approved file your weekly claims the... Signs $ 2.2T economic relief package ] we received in the beginning of January that opens up unemployment. Not asked at this point. ” unemployment back in the world is going!! 700 calls and only got through twice file a weekly claim through that,... Mistake puts PUA unemployment recipients in tough position the agency paid many workers..., & since u say u were n't u should likely get approved `` outstanding issue place any issue the! Just being incompetent at your job is n't enough payment yet an assigned.... Not going to place any issue on the unemployment assistance program to those who ’!

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